AlbumNest Support

How can we help?

Find answers to common questions or contact us for help with AlbumNest.

Getting started

Why does AlbumNest need Photos access?

AlbumNest needs read and write access to show your library, create on-device groups, remember your choices, and request deletion of unselected items after you confirm. You can grant full access or select a limited set of photos in iOS Settings.

Does AlbumNest upload my photos?

No. AlbumNest does not upload photos or curation records to a developer-operated server. If an item is stored in iCloud Photos but not downloaded, Apple Photos may use the network to retrieve it for display.

How are groups created?

AlbumNest uses capture time and embedded location information available in your photo library. Recent photos can remain in a “Forming” group for up to two hours after the newest photo, helping a single photo-taking session stay together.

Keeping and removing photos

Does AlbumNest decide what I should delete?

No. AlbumNest is keep-first: you choose the items that matter. It does not score photo quality or make automatic keep-or-delete recommendations.

Are Favorites selected to keep by default?

Yes. Photos marked as Favorites in Apple Photos start selected to keep. You can deselect them before completing a group.

When are unselected items deleted?

Only after you finish a group and approve Apple’s iOS confirmation prompt. Deleted items normally move to the Recently Deleted album in Photos, where Apple controls recovery and permanent deletion.

Troubleshooting

Before contacting support: include your iOS version, AlbumNest version, and a short description of what happened. Please do not attach private photos unless they are necessary to explain the issue.

Contact support

Email lendfuz524@gmail.com. We will respond as soon as reasonably possible.